Reservation settings
Use all table capacity instead of total seats
When you have purchased the addon “Table manager” and defined tables and their capacity, this option will switch reservation logic to check available tables instead of total seats in the restaurant
Check maximum entering guests
This option allows blocking reservations when a certain amount of guests enter the restaurant. For example, if you have a restaurant with 50 seats but if all guests come at the same time, the kitchen would not be able to serve all the guests. To fix that issue you can enter how many total guests the kitchen can serve and the time needed to serve them.
Check maximum reservations
"Check maximum reservations" is a policy implemented by a restaurant to protect their kitchen from becoming overloaded with orders and to ensure that they can provide quality service to their customers. This policy involves limiting the number of reservations that the restaurant will accept for a given time period, which helps to prevent the kitchen from being overwhelmed with too many orders at once.
When a restaurant implements this policy, they will only allow a certain number of groups who have made reservations to enter the restaurant at a given time. This helps to ensure that the kitchen can keep up with the demand and maintain the quality of the food being served. By limiting the number of reservations, the restaurant can also provide a better experience for their customers, as the wait times for food will be reduced, and the staff will be able to give each table more attention and personalized service.
Overall, "Check maximum reservations" is a strategy used by restaurants to balance the demand for their services with their ability to provide quality food and service. By limiting the number of reservations, the restaurant can ensure that they can meet the expectations of their customers and provide a positive dining experience for everyone.
Set a checkbox to enable this rule. When enabled, in this example system will check that no more than 5 reservations are created during 15 min timeframe.
Block reservations after a specified time of the day
This option blocks all the reservations for today after the specified time of the day. You can supply block with a custom message, for example, guests can still make a reservation but only via phone.
Service time between reservation
If you need to block some time between reservations, for example, clean or reorganize the tables, then this time will be added after every reservation. For example, if there is a reservation from 10:00 till 12:00 and the service time is 30 min, then the next reservation will be available only from 12:30.
Extend reservation duration after kitchen closes to closing time
This option is needed if you want to extend the reservation time provided by the guests to the time when a restaurant closes. For example, your restaurant closes at 23:00 and the kitchen closes at 22:00. So when the reservation ends at 22:00 it will be automatically expanded to 23:00.